Online Store Hours
For the convenience of our customers the online store, is available 24 hours a day, 7 days a week throughout the year for your shopping needs! Please contact customer service at csr@mygardengifts.com.
Customer Service
Our customer service staff is available via email Monday thru Friday 8:00 a.m. to 8:00 p.m. (EST)
In response to our customers' requests we have extended customer service hours partially on Saturday and Sunday.
We aim to answer all customer inquiries in the shortest possible time. However due to the high volume of customer inquiries we receive, please allow up to 5 business days for your replies to be answered. Most customer inquiries are normally answered sooner.
Order Tracking
For orders already submitted online, please contact customer service at csr@mygardengifts.com to obtain order status or track your order shipment. Please quote your order number when contacting customer service.
Errors While Placing Online Orders
At most times the internet enables smooth execution of transactions. However from time to time customers may experience errors while placing orders. It may be possible that these errors are originating from elsewhere and not from our website. Please contact Customer Service at csr@mygardengifts.com and we will help you with your order.
Product/Order Questions
If you have any questions about our products, prices, policies, or procedures, we recommend you to contact us at csr@mygardengifts.com.
Mailing Address:
My Garden Gifts
P.O. Box
Milltown, NJ 08850
Fax: 802-609-2332
Suggestions
If you have any suggestions about improving our Online shop, please email us at csr@mygardengifts.com.